What We Do

FIELD SERVICE SUPPORT

Global Fuels Group offers complete services for reliable maintenance and maintenance management.

GFG offers immediate telephone response and next day on-site consulting to assist contractors in resolving unique maintenance problems. The normal sequence of events consist of:

1) Customer identifying the problem to the Fuels Distribution Maintenance (FDM) personnel.

2) If the problem exceeds their level of expertise they contact GFG.

3) GFG will research and provide the FDM personnel the answer and assist with parts procurement if necessary.

4) FDM personnel will communicate with the customer and physically resolve the system problem.

Management Support

Assist with:

Fuel System Condition Assessment
Program Development
Lockout/Tagout, Confined Space,
Hydro Pressure Test, etc.
Troubleshooting Guides
Maintenance Procedures
Statement of Work Development
Reoccurring Work Plans (RWP)
Bench Stock Requirements
Parts Procurement
Prepare cost estimates for in-service work

Roving Technical Support™

Assist with:

Provide roving technical support to resolve complex maintenance problems
Conduct Monthly, Quarterly, Semi-Annual site visits
On-site troubleshooting or maintenance support when the FDM personnel require temporary skilled assistance to complete system modifications or component repairs
Fill in for absent FDM personnel during vacation or emergencies

Support Programs

INDUSTRY #3 - ADMINISTRATIVE & SUPPORT

Call

1-800-949-9838

Press Option 2

Interested in Our Field Service Support?